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After your phone notice for damage to the 24 hours on duty phone notice numbers of the relevant insurance company work with CNK Insurance and Reinsurance Brokerage Co. Ltd. to get your damage file number and get your expert.

Required documents and processes:

  • Policy and receipt copy
  • Application letter of the insured
  • Title deed cop your rental contract
  • Tax I.D. card for individuals and Tax Plate copy for companies
  • Damage photos
  • Cost invoice or expenses receipt
  • If the property is purchased by credit, a letter of confirmation from the relevan tauthorities that the payment can be made to this person

Important Note for glass damages: If there is any security called "24 hours help line" on the policy regarding glass damages, the must be advised to this line primarily. The glass repair or change can only be performed by the service informed by the damage advice line. If there is no "24 hours help line "on the policy, please contact with our brokers or relevant insurance company.

NOTE:

1. Regarding internal water damages, damages caused by such as breakdowns, corrosion, wearing out are not included to indemnity. (For instance, water pipes)
2. Coating and paint flushing caused by humidity as a result of workmanship fault or weakness of out surface of the building are not included in the indemnity.
3. There is an estimated rate of exception for floods or water raids over the total amount of the insured value
4. M The Security is given with a condition that the gems and the precious materials must be kept under a lock

IMPORTANT:
The documents related to damage obtained from legal offices must bear signature and stamp with "Same as original"

For detailed information please consult to our brokers.

DAMAGE FILE PROCESS WILL START AFTER RECEIVING ALL THE ABOVE MENTIONED DOCUMENTS BY OUR BROKERS AND INSURANCE COMPANY

EMERGENCY NUMBERS
Sompo Japan  Sigorta 444 81 81 (GSM 0 216)
Allianz 0 212 337 43 43
0 800 261 14 18
Aksigorta 444 27 27 (GSM 0 212)
Aviva 444 28 00
Zurich Sigorta 315 0 147 (GSM 0 212)
Ergo 444 0 466
Genel Sigorta 0 212 346 06 66
Ankara Sigorta 444 19 36 (GSM 0 212)
Güneş Sigorta 0 800 211 61 61
0 212 355 65 65
Groupama 444 0 999
Generali Sigorta 0 212 355 52 24
Anadolu Sigorta 444 0 350
Eureko Sigorta 444 0 336
Ray Sigorta 0 212 444 4 729
HDI Sigorta 0 212 315 01 36
Liberty Sigorta 444 0 190
Axa Sigorta 0 216 444 1 999
Chartis Sigorta 444 1 244
Yapý Kredi Sigorta 0 212 336 09 09
Neova Sigorta 0216 444 1 636
Turk Nippon Sigorta 444 8 867
Euro Sigorta 0212 444 68 44
Birlik Sigorta 0212 444 1 545
Acibadem 0 216 571 56 56
ING Emeklilik 444 1 666
Anadolu Hayat ve Emeklilik 444 55 00
BNP Paribas Cardif Emeklilik 444 43 23
Ergo Emeklilik ve Hayat 444 37 46
AvivaSA Emeklilik ve Hayat 444 11 11